Aqua Spins Casino FAQ

Click the Sign Up button at the top of any page. Fill in your name, email address, date of birth and preferred currency. Create a password and confirm you are 18 or over and not a resident of a restricted jurisdiction. Your account is active immediately after email confirmation. The full process takes under two minutes.

Our welcome package is three bonuses in one: a 100% deposit match up to EUR 500, 200 Free Spins on qualifying slots and 1 Bonus Crab mystery prize. The Bonus Crab is a single reveal spin that awards between EUR 5 and EUR 500 in bonus funds, or between 25 and 200 additional free spins. Minimum deposit EUR 20 to trigger the welcome offer.

The Bonus Crab is a mystery prize mechanic unique to Aqua Spins Casino. After your first qualifying deposit, one Bonus Crab spin is credited to your account. Activating it reveals a mystery award: either between EUR 5 and EUR 500 in bonus funds, or between 25 and 200 bonus free spins. The prize is drawn randomly and the value is not known before the reveal - every player's Bonus Crab is different.

The deposit match bonus carries a 35x wagering requirement on the combined deposit and bonus amount. Free spin winnings carry a 40x wagering requirement. Maximum bet while a bonus is active is EUR 5 per spin or hand. The bonus and any associated free spins expire after 10 days. Maximum cashout from bonus winnings is 5x the original bonus amount.

We have more than 5,500 games total: 5,200+ slots across all formats (classic, Megaways, jackpots, cluster pays), 150+ live dealer tables from Evolution, Ezugi and Playtech Live, and 80+ RNG table games. New titles from partner studios are added weekly.

We run weekly slot tournaments on a designated featured title - players earn leaderboard points from their highest multiplier wins during the event window. We also run monthly casino race events where points accumulate from total rounds played across qualifying slots regardless of win size. Cash prizes are paid to the top 50 or top 100 finishers. VIP Aqua Club members (Reef tier and above) access exclusive closed tournaments with higher prize pools.

Crypto withdrawals are processed in under 60 minutes once your KYC verification is on file. Card withdrawals (Visa, Mastercard, JCB) take 1-3 business days. SEPA bank transfers take 2-5 business days. MiFinity withdrawals take up to 24 hours. Pix (Brazil) is instant. Standard withdrawal approval time before processing is typically under 24 hours.

We accept Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ERC-20), Litecoin (LTC), USDT (ERC-20, TRC-20, BEP-20, SOL networks), USDC (ERC-20, SOL), Solana (SOL), Tron (TRX), BNB (BEP-20), Dogecoin (DOGE) and Cardano (ADA).

Yes. Aqua Spins Casino is operated by Tower Gaming N.V. under a Curacao master gaming licence. All games sourced from our software partners carry independent RNG certification confirming fair and random outcomes.

The Aqua Club is our five-tier loyalty programme: Pebble, Coral, Reef, Lagoon and Atoll. Every real-money bet earns loyalty points. Points accumulate toward tier thresholds that unlock enhanced cashback, dedicated account management, higher withdrawal limits, exclusive tournament access and bespoke rewards. All players begin at Pebble tier automatically.

Yes. Aqua Spins Casino provides full responsible gambling tools including daily, weekly and monthly deposit limits, session time limits, loss limits and a reality check notification system. All tools are available from the Responsible Play section of your account settings. Changes to limits that increase your existing limits take effect after a 24-hour cooling-off period; decreases take effect immediately.

Our support team is available 24/7 via live chat on the website - average first response under 5 minutes. You can also email us at [email protected] with a maximum 24-hour response. Live chat agents operate in English, German, French, Italian, Spanish and Portuguese.

To self-exclude, navigate to the Responsible Play section in your account settings and select the self-exclusion option. Choose a minimum exclusion period (30 days, 6 months, 1 year or permanent). Your account will be closed to play immediately. To request an emergency self-exclusion, contact live chat directly. We honour third-party self-exclusion requests from GamStop and national self-exclusion schemes for qualifying players.

Aqua Spins Casino does not accept players from: Afghanistan, Armenia, Belarus, Bulgaria, China, Curacao, Cyprus, Denmark, Estonia, Georgia, Iran, Iraq, Israel, Lithuania, Malta, Netherlands, North Korea, Singapore, Slovakia, Spain, Sudan, Syria, Turkey, the United Kingdom, the United States and all OFAC-restricted territories. If you are unsure whether your country is accepted, contact support before registering.

The minimum deposit is EUR 10 for most payment methods. For Bitcoin (BTC) the minimum is EUR 30 equivalent. For all other cryptocurrencies the minimum is EUR 10 equivalent. The minimum qualifying deposit to trigger the welcome bonus is EUR 20.

Aqua Spins Casino charges no platform fees on deposits or withdrawals. Your bank, card issuer or cryptocurrency network may apply their own transaction fees, which are outside our control. Cryptocurrency network fees (gas fees) are deducted from the transaction amount at the network level before reaching your wallet.

Our confirmed primary software partners are Betsoft, Endorphina, Evolution, Ezugi, GameArt, Novomatic, Playtech, Rival, Spinomenal and Wazdan. We also carry rotating catalogues from BGaming, Pragmatic Play, NetEnt, Yggdrasil, Booming Games, Belatra, Booongo, Platipus, Tom Horn Gaming, Hacksaw Gaming, Nolimit City and Push Gaming. New titles from partner studios are added weekly. The full game lobby is browsable without registration if you want to explore the catalogue before creating an account.